Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Account Manager to join our team. This position will report to our agency located in Lawrenceville, GA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
- Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance
- Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business.
- Handle billing, service and endorsement requests and process necessary paperwork associated with requests.
- Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship.
- Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary.
- Maintain knowledge of all company systems and offerings
- Contributing to a positive workplace environment
- Ensuring the highest level of customer service and satisfaction
Qualifications:
- Georgia P&C license
- AMS360 and ImageRight experience a plus
- Detail-oriented and organized.
- Proficiency in Microsoft Office
- Account Management and Sales skills.
- Experience in the insurance industry.
- Strong communication and interpersonal skills
- Excellent customer service skills
- Ability to analyze and understand insurance policies.
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
