Benefits Account Manager

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Benefits Account Manager to join our team. This position will report to our agency located in Abingdon, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

• Provide expert consulting and account management support to clients in the individual health and Medicare market segment.

• Analyze client needs and deliver tailored recommendations and service solutions.

• Build and maintain strong, collaborative relationships with internal teams, clients, and insurance carriers to ensure seamless service delivery.

• Act as a trusted advisor to clients, ensuring their satisfaction and long-term retention.

• Perform all other duties as assigned to support the success of the organization and client relationships.

Qualifications:

• Basic understanding of individual health and Medicare market segments.
  
• Proven ability to manage client relationships and execute account strategies.
  
• Excellent communication, negotiation, and problem-solving skills.
  
• Ability to work collaboratively with internal and external stakeholders.
  
• Highly organized with strong attention to detail.
  
• This position plays a critical role in delivering exceptional value and driving growth within the individual health and Medicare market segment.
  

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.