Job Listings

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Client Account Manager to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.   Responsibilities: - Processes client’s payrolls (weekly, bi-weekly, semi-monthly, and monthly) and in an accurate and timely fashion, maintains client folders, reviews, and verifies client new employee packets. - Works with clients to run special off cycle payrolls. - Promptly responds to client inquiries via telephone and email regarding payroll and benefits administration to answer and resolve all questions and concerns that arise and if need be, escalate questions to the Senior Client Account Manager or Manager of the Client Services Team - Provides timely and accurate administration of benefits plans to include enrollments, invoice reconciliation, terminations, Flex Benefits, COBRA compliance, and open enrollment notification. - Maintains the electronic files for our clients, on the firm’s internal hard drive. - Performs data entry and maintenance of all client information into ADP payroll systems including General Ledger and Paid Time Off - Inputs benefit administration data on carriers’ websites - Ensures procedures are done in compliance with firms HIPPA policy. - Enter work into internal tracking system. - Responsible for the implementation of client system upgrades from RUN to WFN and adding additional company codes. - Maintain regular and punctual attendance. Qualifications: - Bachelor’s degree preferred, though specific experience can be substituted for required degree. - Minimum Technical Skills and Experience - Experience with ADP PayX, ADP Workforce Now and HRB is highly preferred. - At least five (5) years’ experience in payroll processing - To perform this job successfully, an individual must be able to perform each essential task satisfactorily. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Global Process Owner - General Ledger to join our team. This position will report to our Corporate office located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.   Responsibilities: - Responsible for achieving operational efficiencies, driving continuous improvement, and maintaining team development and learning needs. - Accountability for successful reporting of accurate financials that are in accordance with GAAP. - Collaborates with process leads to ensure consistent processes are followed within each region. - Lead field SSC General Ledger operations to ensure standard processes are followed, operational efficiencies are identified, and corporate targets and deadlines are being met. - Track resourcing needs and partner with HR to ensure appropriate backfilling and training. - Identify offices that are not following the Hilb standard processes. - Develop all GL associates and identify and implement training as needed. - Responsible for data integrity for field financials; focusing on each level of the balance sheets and income statements. - Work with Onboarding team to oversee agency integration and data cleanup efforts. - Continuously drive a one Hilb view versus a regional or agency focus - Responsible for implementing a consistent standardized process defined by Hilb. - Audit current process to ensure adhesion to current Hilb standards. - Monthly and Quarterly review of profit center financials - Develop and maintain performance metrics for objective. - Liaison with the Operations Qualifications: - 8+ years of experience in a Finance & Accounting Role, minimum 5 years of hands-on accounting experience - Bachelor’s degree in accounting, Finance, Business Administration, or related field (required) - Certified Public Accountant (CPA) or Master of Business Administration (MBA) preferred. - Agency insurance experience required, with a preference for working knowledge of AMS 360 - Shared Services Center background with experience in developing and implementing global workflows. - Candidates need to have a proven track record of utilizing technology to continuously improve efficiencies in financial processes. - Functional expertise in FP&A, general accounting, financial reporting, and finance operations - Demonstrated leader with the ability to influence and motivate others to drive results in a multi-location environment. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our agency located in Hyannis, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.   Responsibilities: - Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance - Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business. - Handle billing, service and endorsement requests and process necessary paperwork associated with requests. - Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship. - Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary. - Maintain knowledge of all company systems and offerings Qualifications: - Bachelor’s degree - 3+ years of experience in customer service and/or sales in the p&c insurance industry - Strong interpersonal skills and ability to effectively communicate via phone or email. - Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques. - Self-directed with good decision making and time management skills. - Proficient PC skills; knowledge of insurance software including AMS360. - MA Resident P&C license Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Benefits Analyst to join our team. This position will report to our agency located in California, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.   Responsibilities: - Help support our large group clients. - RFP and market analysis - Analysis and preparation of data to be shared with clients. - Budget dashboard and claims analysis for self-funded clients Qualifications: - Strong excel skills a must. - Position will require L&H license. - Ability to work independently, as well as be a team player demonstrating collaboration. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Lines Account Manager to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.   Responsibilities: - Be main conduit of communication to insured and handle day-to-day correspondence with client (email, phone) for commercial accounts. - Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured.       - Act as the relationship builder with the account.                         - Communicate with carriers and insured to respond to their questions and/or issues. - Investigate audit discrepancies and explain them to insured and/or producer. - Understand the insured’s business/operation. - Process policy changes as directed by the producer or the insured. Review endorsement documents issued by the carrier for accuracy and forward to the insured. - Communicate risk control recommendations from carrier to the insured, follow-up with insured on completion and update carrier. - Invoice all agency-bill policies ensuring the correct commission splits are entered in the agency management system - Take responsibility for managing all aspects of the policy renewal process and communicate the requirements to both the insured and producer - Monitor billing and cancellation status of accounts - Generate proof of insurance upon request on behalf of the insured - Use discretion and judgement to direct processing tasks to Account Technicians - Document all correspondence regarding the account in agency management system Qualifications: - Good working knowledge of Microsoft Windows and the following programs: Microsoft Word, Microsoft Excel, Adobe Acrobat Pro, and Microsoft Outlook - Ability to quickly learn and adapt to new technology and software. - Ability to respond promptly and efficiently to requests from clients and internal team members - Prepare professional form letters, write clearly, edit work for spelling and grammar, ability to read and interpret written information. - Perform all job requirements, consistently produce quality work, complete tasks accurately and on time, prioritize and plan work assignments, use time efficiently to meet productivity standards and commitments - Take responsibility for own actions and be responsive to coaching from other team members and department manager - Willingness to ask for assistance to improve service and complete the assignments in a timely manner - Producer license in resident state - At least one Professional Insurance Designation (AAI, ACSR, CIC, CPCU, CISR, ARM, CRM) - Bachelor’s Degree or equivalent - Knowledge and background in insurance - 2 or more years of account manager experience Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Maneger to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.   Responsibilities: - Be main conduit of communication to the insured and handle day-to-day correspondence with client (email, phone) for standard market accounts. - Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured.                                                 - Act as the relationship builder with the account. - Re-market existing policies as necessary due to non-renewal or to obtain more competitive pricing and/or coverage for insured. - Solicit cross-sale opportunities on each account Auto, Home & Umbrella lines of business. - Negotiate between carriers and insured to respond to their questions and/or issues. - Review and process all policy endorsements. - Be accountable for all aspects of the renewal management process, including agency invoicing when necessary. - Quality check all renewals – advise client of material changes found on renewals or differences between quotes and policies and endorsements - Monitor billing and cancellation status of accounts. - Generate proof of insurance upon request on behalf of the insured - Use discretion and judgement to direct processing tasks to Account Technicians - Document all correspondence regarding the account in agency management system. Qualifications: - College Degree - Good working knowledge of the computer and the following programs: Microsoft Word, Microsoft Excel, Adobe Acrobat Pro and Internet Explorer - Ability to quickly learn and adapt to new technology and software. - Ability to analyze work assignments and know when to ask for assistance to complete the assignments in a timely manner. - Ability to respond promptly to departmental needs and solicit feedback to improve service. - Prepare professional form letters, write clearly, edit work for spelling and grammar, ability to read and interpret written information. - Perform all job requirements, consistently produce quality work, complete tasks accurately and on time, prioritize and plan work assignments, use time efficiently to meet productivity standards and commitments. - Take responsibility for own actions and be responsive to coaching from account managers and department managers. - Strive to continuously pursue training and development opportunities to build knowledge and skills. - Prior experience with Vertafore AMS360 (agency management software) - Knowledge and background in insurance - Resident Producer’s License preferred, but not required. Upon hiring associate will be enrolled in licensing program. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! - The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Claims Consultant or Junior Claims Consultant to join our team. This hybrid position will report to our agency located in Ardmore, PA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team.   Responsibilities: - Provide day to day support and advocacy in guiding client through the claim process, including reporting, negotiation through settlement /resolution of the claim. - Act as a claims advocate and liaison for clients. - Proactively monitor claims activity, action plans and reserves, drive outcomes and facilitates resolutions. - Manage the client’s current claims’ management program, including property managers, brokers, financial institutions, carrier, third-party administrator, third party vendors, adjuster contracts and internal processes and provide advice on enhancements. - Own the RMIS and/or other claims data management system; obtain loss data, keep up to date; train others, etc. - Provide regular updates to the client as schedule and on an ad hoc basis. - Manage tenant loss data and work with third parties, as needed. - Develop, maintain, and enhance strong working relationships with Insurance Carriers, Third Party Administrators, Clients, and Account Team. - Assist and when appropriate lead claim strategy meetings, which include review of key claims driving loss history or impacting client’s bottom line. - Assist in managing claim audits and subrogation services, if applicable. - Provide technical support by conducting coverage review of applicable insurance policy and reservation of rights/ denials from insurance carriers and determine any opportunity for advocacy of coverage and then assist with such advocacy. - Work with insurance carriers to establish claim protocols that establish proper claim handling, reserve standards and settlement authority. - Assist in completing and analyzing the client’s loss history and provide advice to Claim Consultant, Account Executive, and client on managing total cost of risk. Qualifications: - College degree preferred. - 2-4 or more years of experience in the insurance industry or legal profession - Detail-oriented and exceptional organizational and computer skills, especially Excel. - Excellent interpersonal, time management, analytical, written, and verbal communication and problem-solving skills. - Self-starter, flexible, able to multi-task and handle responsibilities with minimal Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Lines Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office/hybrid position.   Responsibilities: - Claims handling as needed. - Remarketing of Renewals - Carrier Portals - New Business Marketing - Contributing to a positive workplace environment - Ensuring the highest level of customer service and satisfaction. Qualifications: - Proficient in both AMS 360 and ImageRight platforms. - Proficient in Microsoft Outlook, Word, Power Point, Excel, Dialpad, Google Teams. - 5-10 years’ experience in Middle Market to Large Commercial Accounts - P&C Licensed and CISR designation preferred. - Excellent communication skills, both oral and written - Detail orientated and superior organizational skills - Ability to work independently, as well as be a team player demonstrating collaboration. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Lines Account Manager to join our team. This position will report to our agency located in California, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.   Responsibilities: - Pre-Qualify new business. Review, analyze, and submit applications following agency marketing guidelines. - Review and order renewals according to agency procedures. Investigate company non-renewals and coordinate with insured and Producer(s) to re-market. - Prepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responses. - Assist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and - audits; document electronic file accordingly - Provide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunities. - Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of clients/prospects understanding of coverage. - Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards. - Assist in design of insurance plans for clients. Visit key clients in person. Qualifications: - Education– College level coursework preferred. - Certification–Licensed Property and Casualty Agent - Experience–Minimum of six years’ experience with at least five in property and casualty. - Complete knowledge of insurance practices and procedures of the agency and industry. - Excellent prioritization skills, friendly, positive attitude willingness to help others. - Excellent verbal and written skills. - Professional telephone manner - Ability to establish effective relationships with all staff and the public. - Ability to work on highly detailed work under pressure and timelines. - Advanced computer proficiency - Ability to quickly learn automation including agency management system.  Prior experience on Vertafore AMS and Image Right a plus. - Proficient in Excel, - Must be able to thrive in fast paced work environment. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.   Responsibilities: - Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance - Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business. - Handle billing, service and endorsement requests and process necessary paperwork associated with requests. - Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship. - Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary. - Maintain knowledge of all company systems and offerings. Qualifications: - 3+ years of experience in customer service and/or sales in the P&C insurance industry - Strong interpersonal skills and ability to effectively communicate via phone or email. - Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques. - Self-directed with good decision making and time management skills. - Proficient PC skills; knowledge of insurance software including AMS360. - Knowledge of the MA Registry forms and procedures. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious­­­­­HNW Marketing Account Executive to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.   Responsibilities: - Be able to explain coverage and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries. - Develop and maintain strong professional relationships with clients, their representatives and insurance company personnel. - Accurately and efficiently maintain electronic client account records and electronic file documentation. - Work with producers - Quote, bind and issue policies. - Process all new business, renewal business, etc. - Handle policy maintenance, new and renewal in a timely manner - Process endorsement requests Qualifications: - Have and maintain P & C broker’s license - Strong written, verbal, and organizational skills - Good time management and problem-solving skills. - Ability to pay attention to detail and prioritize. Benefits:  - Salary: $85,000-$90,000. - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Junior Account Manager to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a virtual  position.   Responsibilities: - Assist large lines team. - Assist in all aspects of client’s commercial insurance needs, from information gathering, preparing applications and renewal marketing to policy administration. - Contributing to various team meetings - Participating in day-to-day communication with clients proactively - Assisting clients with questions and issue resolution - Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement. - All other duties as assigned Qualifications: - License preferred. Will be required within 1 year of hire. - Knowledge of AMS360 & IR helpful. - Ability to prioritize and stay detailed oriented. - Must be a self-starter - Ability to work independently, as well as be a team player demonstrating collaboration Benefits:  - Salary: $55,000-$70,000 - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Population Health Analyst to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a virtual position.   Responsibilities: - Identifying and analyzing healthcare cost trends to improve member health outcomes and control claims cost for The Hilb Group’s clients. - Maintaining a healthcare data analytics platform - Managing new client implementations, developing, and editing reports using data visualization software, and preparing data for client presentations. - This position functions as a subject matter expert in healthcare claims reporting and analysis. Qualifications: - Bachelor’s degree in business, statistics, computer science, information systems, mathematics, finance/economics, or other similar areas of discipline. - Minimum 2 years of work experience. - 2+ years of experience in health insurance, data analytics, and/or financial services - Health & Life Insurance License preferred. - Advanced knowledge of Power BI, Tableau, and/or other data visualization software - Ability to write and use advanced formulas such as VLOOKUP, CONCATENATE, SUMIFS, COUNTIFS, INDEX, MATCH, etc. - Ability to create and modify PivotTables - Ability to use Power Pivot. - Advanced query skills and ability to interpret complex data from multiple data sources and develop findings and recommendations. - Ability to learn and master new software, reporting and analytics tools. - Ability to think critically, troubleshoot, problem solve, and propose effective solutions to data and report issues. - Proven professional who takes initiative, can work without supervision, and begins projects independently. - Team player that can effectively collaborate and work with a variety of stakeholders, personalities, and levels of management. - Strong analytical and computation skills and familiarity with statistical methodologies and automation techniques for analytic tasks - Working knowledge of information systems, databases, report development, data aggregation, extraction, and manipulation techniques, interfaces, and research methods - Working knowledge of programming languages. Examples include one or more of the following: VBA, SQL, Python, SAS, R, M, DAX. - Willing to consider complex coursework, projects, applicable certifications, and/or technical experience in lieu of bachelor’s degree and/or minimum 2-year work experience requirement if tangible examples can be provided to demonstrate the candidate has the technical knowledge and abilities to succeed in this role. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our agency located in Middletown, or Barrington, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This can be an in-office or hybrid position.   Responsibilities: - Manage book of personal lines clients providing service to maintain and grow the book. - Be main conduit of communication to the insured and handle day-to-day correspondence with client (email, phone) for accounts. - Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured. - Act as the relationship builder with the account - Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement. Qualifications: - Must be licensed or willing to obtain license - Microsoft suite of products, AMS360 experience a plus. - Must be able multi-task while maintaining accuracy. - Must be detailed oriented. Accuracy in this position is critical. - Must have strong time management skills. Able to prioritize and meet deadlines. - Must be able to work in a fast-paced environment. Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Direct Bill Associate to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.   Responsibilities: - Responsible for the direct bill process end-to-end for regional agencies including but not limited to: cash receipts (direct bill), direct bill commission statement entry, direct bill download, and direct bill reconciliation. - Collaborate with business, operations, HR, and CSRs as it relates to the direct bill process. - Work with SSC staff to ensure complete/accurate financials are reported and Cash is received promptly. - Contribute to a positive workplace environment. Qualifications: - Proficient with AMS 360 (preferred) - Two or four-year college degree in a relevant field (preferred) - Willingness to learn and follow process documentation. - Comfortable working and collaborating in a team environment - Ability to work independently, as well as be a team player demonstrating collaboration - Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel) Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Consulting Analyst to join our team. This position will report to our agency located in Baltimore, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.   Responsibilities: - Work with commercial real estate lenders and private equity funds to compile and analyze all deal related documents for commercial real estate deals. - Analyze insurance language and documentation to ensure compliance with the specifics of the deal. - Contributing to a positive workplace environment - Ensuring the highest level of customer service and satisfaction Qualifications: - BA/BS degree - Experience with P&C insurance and real estate industries preferred. - Banking, legal, insurance industry experience and backgrounds are ideal. - Must be dedicated to client service and truly caring about delivering an exceptional client experience. - Ability to work independently, as well as be a team player demonstrating collaboration. - Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel) Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Accounting Associate to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.   Responsibilities: - Maintain the “SSC Support Hub” (aka the SCC Help Desk on the Jira Platform). - Develop AMS knowledge – initially all calls will be forwarded to SSC Leads, Ops Leads or the appropriate person as your knowledge evolves you will be able to be self-efficient and answer some questions. - Point person concerning the development of the SSC Support Hub (aka the SCC Help Desk on the Jira Platform). - Provide activity logs of questions asked, in progress and resolved – allowing for evaluation of process and training opportunities for Hilb Employees to eliminate questions/tickets. - Develop resource tools/documents which will assist with directing people on how to solve questions. - Contribute to a positive workplace environment. Qualifications: - Proactive Research. - Work with a sense of urgency with follow up. - Strong Communication Skills. - Interact with all contacts in a very professional manner. - Cultivate a “problem solved” relationship between Ops and the SSC. - Ability to work independently, as well as be a team player demonstrating collaboration Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Associate Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office or hybrid position.   Responsibilities: - Answer and direct incoming calls - Process and assist with incoming agency mail. - Perform administrative duties as needed including filing, copying, and fed ex mailings as needed. - Learn and assist with MA registry forms and processes. - Partner with PL Account Managers to service existing customers as needed. - Provide exceptional customer service to clients. - Manage customer inquiries and follow up as needed. - Work thru and monitor a daily task list. - Effectively and accurately document all correspondence in our Client Management System. - Participate as a team member in a fast-paced, growing environment open to continuous improvement and training. Qualifications: - High school or bachelor's degree - Excellent interpersonal/communication skills - Punctual, Reliable and Organized - Detail oriented & organized with documents, procedures, and work environment. - Knowledge of Microsoft Office products - Ability to multi-task and take direction. - Excellent verbal and writing skills. - Ability to work with team members or independently Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our agency located in Keene, NH or another one of our Northern NE offices. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.   Responsibilities: - Contributing to various team meetings - Participating in day-to-day communication with clients proactively - Contributing to a positive workplace environment - Ensuring the highest level of customer service and satisfaction - Achieve department goals, high productivity, and strategic objectives. - Adhere to processing procedures to ensure proper service and best client coverage is available. - Answer billing questions and processing changes. - Process endorsements, renewals, and claims. - Develop sales of new business and to develop additional revenue from existing clients. Qualifications: - Bachelor’s degree - P&C License preferred. - High level verbal and written communication and interpersonal skills - Good decision-making ability; good judgment - Organization, prioritization, and time management skills - Ability to work independently, as well as be a team player demonstrating collaboration. - Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel) Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Grow With Us! The Hilb Group is currently seeking a motivated and ambitious Commercial Account Manager or to join our team. This is an exciting opportunity to build relationships and service our P&C customers.   This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.   Responsibilities: - Exceed customer expectations in every interaction with clients. Provide superior service to clients by promptly responding to their inquiries and addressing their individual needs. - Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business. - Customer inquiries should be responded to in real time, whenever possible. All client contacts will be responded to within 60 min. Solutions to client requests may take longer and the AM should remain in periodic, ongoing contact with the client, providing updates, while the issue is resolved. - Handle service and endorsement requests, and audit issues, process necessary paperwork associated with requests, task to data management team for follow up. - Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship. - Do a “touch base” review with clients calling in for other needs. Always be aware of the needs of the client and ask “Oh by the way” questions and ask about exposure changes. (Confirm contact info/life changes/coverage) - Assist producers with the renewal processes and any additional servicing requests. - Conduct renewal marketing when necessary, negotiating rates, reviewing quotes and coverage, and creating renewal proposals. Qualifications: - Bachelor’s degree - 5+ years of experience in customer service and/or sales in the p & c insurance industry - Strong interpersonal skills and ability to effectively communicate via phone email or text. - Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques. - Self-directed with good decision making and time management skills. - Proficient PC skills; knowledge of insurance software including AMS360. - MA Resident P & C license Benefits:  - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.